Posts about Customer Experience

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I’m a total sucker for a good before and after story. The subject doesn’t really matter.

Welcome to the first episode of our Podcast Flashback Compilation series! In this special edition,...

In this episode of RevOps Champions, Brendon Dennewill sits down with Bill Himmelstein, CEO of...

I’m often inspired by the work our clients are doing, but at the moment, there’s one client in...

Today we're joined by Daphne Costa Lopes, Global Director of Customer Success at HubSpot, who...

In this conversation, Colleen O'Sullivan, former VP of Customer Success at HubSpot, discusses the...

A few weeks ago, my husband and I had a ⭐️ golden ⭐️ opportunity…a Friday evening with absolutely...

Rob Dwyer, VP of Customer Engagement at Happitu, describes the contact center as a ‘critical touch...

Today's episode explores the vital role of authentic, long-term relationship-building in consulting...

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